Course feedback FAQ

Review frequently asked questions below about Ƶ course feedback.

One of the College’s goals is to deliver an Enriched Educational Experience to its students. The College implemented a course feedback system as one of the ways students can tell their instructors about their experiences. The instructors can use that feedback to inform potential improvements to their courses.

Instructors can use course feedback from students to reflect on what is and isn’t working in their courses, and to make improvements for future offerings of the course.

The course feedback process will be administered online. Students will receive an email invitation indicating that course feedback is now open for their course(s). Simply click on the link in the email to login to your course feedback dashboard. Enter your Ƶ CNA login credentials (i.e., username and password) to login to your dashboard. Once in your dashboard, click on one of your listed courses to open up the course feedback form.

Students can also access their course feedback forms via Blackboard; please check this link to learn how. Students will be able to access their feedback forms through Blackboard during the same period of time noted in the email invitation they receive.

Yes, all you need is an Internet connection and a web browser.

For full semester duration courses (e.g., 4 months long), students will receive an email invitation to complete their course feedback form(s) about two weeks before the end of classes. For compressed or short duration courses, students will receive an email invitation one week before classes end. Because student feedback is important to us, email reminders will be sent during the feedback period to students who have not completed all their course feedback forms.

On average, it takes students approximately 3-5 minutes to complete a course feedback form.

Not all courses are included in the course feedback system. For example, some instructional formats and courses with very small enrolments (e.g., directed studies) are excluded from feedback. Your instructor can confirm if you should receive a course feedback form for your course. If they confirm that the course is included in the course feedback system, but you have not received an invitation to complete it, then send a request for technical assistance via email to Please identify your course name and section number in the subject line of the email.

No, your course feedback ratings are aggregated with ratings collected from other students in reports produced for instructors; however, the open-ended question is not redacted for any personally identifiable comments you may choose to make. Students are expected to provide courteous, respectful and constructive feedback.

No, course feedback reports are not released to instructors until after the grade submission deadline for the semester.

No, you can only complete and submit each course feedback form once and you cannot change your responses after submission. However, if you realize you’ve made an error in completing the form, e.g., provided responses for another course on one of your feedback forms, please contact the Institutional Research Office immediately for assistance at

No, you can only complete and submit a course feedback form until the posted deadline. For courses greater than two weeks in duration, collection of course feedback ends the last day of classes, i.e., before final exams.

All course feedback forms will include a core set of 13 questions: nine that use a rating scale, three are demographic and one open-ended question. Faculty can also add up to 13 additional questions to obtain feedback about other aspects specific to their courses.

No, the questions on Douglas’ course feedback form focus on the course as a structured learning experience rather than on instructors’ teaching abilities. You may receive other questionnaires to provide instructional feedback. Those questionnaires are administered through different processes.